Jakarta,
19th March 2016
To
:
PT.
Red Shoes Store
Merdeka
Street, Jakarta
Indonesia,
40135
Dear
Sir,
I
have recently ordered a new pair of shoes (item #888) from your website on March
8th. I received the order on March 15th. Unfortunately,
when I opened it I saw that the shoes were used. The shoes had dirt all over it
and there was a small tear in front of the part where the left toe would go. My
order number is 15ml.
To
resolve the problem, I would like you to credit my account for the amount
charged for my shoes. I have already went out and bought a new pair of shoes at
my local shoes store so sending another would result in me having two pairs of
the same shoes.
Thank
you for taking the time to read this letter. I have been a satisfied customer
of your company for many years and this is the first time I have encountered a
problem. If you need to contact me, you
can reach me at 0818165170
Sincerely,
Inna
Source : http://contohsurat.online/contoh-complaint-letter-surat.html
